Do you offer same-day service?

We don't promise a response time. What we do promise is honesty: when you call, we'll tell you truthfully when we can be there. We're open seven days a week until 10 PM (9 AM Thursdays), and most companies here close at 5.

Who will come to my house?

Travis Hart. Hartworx HVAC is owner-operated — the person who answers the phone is the person who shows up. There is no dispatcher and no commission-paid salesman.

What happens when you call

You call. The owner answers.

No call centre. No dispatcher reading a script. No commission-paid salesman sent out after the technician. Here's what actually happens, step by step.

Step 1

You call

You call (631) 873-5844. The person who picks up is Travis Hart — not a dispatcher, not a call centre, not a script. You describe what's going on with your heat or cooling.

Step 2

We tell you honestly when we can be there

No promise of speed, no guaranteed window. We tell you the truth about when we can get to you. Most heating and cooling companies on Long Island close at 5 — we're open until 10, seven days a week.

Step 3

We show up and diagnose

Travis Hart comes to your home, looks at the system, and finds the problem. EPA Section 608 Universal certified, insured. No commission-paid salesman sent out after the technician.

Step 4

We tell you what it needs

You get a straight explanation of what's wrong and what the fix is. No upsell, no invented urgency. If it's something we don't do — like an oil-to-gas conversion — we say so.

Step 5

We do the work

Repair, service, or installation — done by the owner. Then we make sure it's running right before we leave.

The honest availability line

Someone picks up seven days a week, 7 AM to 10 PM — 9 AM on Thursdays. Most heating and cooling companies on Long Island close at 5. Call and we'll tell you honestly when we can be there.

Ready to call?

(631) 873-5844